Welcome to Cleano Cleaning! These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Cleano Cleaning website or any services provided by us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or services.

2. Services

Cleano Cleaning offers professional cleaning services as described on our website. The specific details, pricing, and availability of services may vary and are subject to change without notice. We reserve the right to modify or discontinue any services at any time.

3. Booking and Payment

• Booking: You may book our services through our website, by phone, or by email. When booking, you must provide accurate and complete information.
• Payment: Payments for services must be made at the time of booking or as otherwise agreed. We accept various forms of payment as detailed on our website. All fees are non-refundable, except as provided in our cancellation policy.
• Pricing: All prices are listed in [Currency] and are subject to applicable taxes. We reserve the right to change our pricing at any time, but any changes will not affect services already booked.

4. Cancellation and Rescheduling

• Cancellation: If you need to cancel your service, please notify us at least [Insert Hours] hours before the scheduled appointment. Cancellations made within [Insert Hours] hours of the appointment may be subject to a cancellation fee.
• Rescheduling: You may reschedule your service without penalty if done at least [Insert Hours] hours before the appointment. Rescheduling within [Insert Hours] hours may incur a fee.

5. User Responsibilities

• Accurate Information: You are responsible for providing accurate and complete information when booking services or creating an account on our website.
• Access to Property: You must ensure that our cleaning team has access to the property at the scheduled time. Failure to provide access may result in cancellation or rescheduling fees.
• Safe Environment: You are responsible for ensuring that the environment is safe for our team to perform the cleaning services. We reserve the right to refuse or discontinue service if conditions are deemed unsafe.

6. Limitations of Liability

• No Warranty: Cleano Cleaning provides services on an “as-is” basis. We make no warranties or representations about the accuracy or completeness of our services.
• Limitation of Liability: To the maximum extent permitted by law, Cleano Cleaning will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or services.
• Indemnification: You agree to indemnify and hold Cleano Cleaning, its affiliates, and employees harmless from any claims, damages, or expenses arising from your use of our website or services.

7. Intellectual Property

All content on the Cleano Cleaning website, including text, images, logos, and software, is the property of Cleano Cleaning or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

8. Privacy

Your use of our website and services is subject to our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Cleano Cleaning. We are not responsible for the content or practices of any third-party websites. Your use of third-party websites is at your own risk.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our services will be resolved in the courts .

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

CLEANO CLEANING
Address: CLEANO CLEANING LIMITED 206 Ivydale Road London SE15 3BU
Email: info@cleanocleaning.com
Phone: 0793-024-5845