At Cleano Cleaning, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

a. Personal Information:
We may collect personal information that you provide to us directly, such as your name, email address, phone number, and payment information when you book a service, sign up for our newsletter, or contact us for support.

b. Non-Personal Information:
We may also collect non-personal information about your visit to our website, including your IP address, browser type, operating system, and the pages you view. This information is collected through cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing Services: To process and fulfill your service requests, communicate with you, and provide customer support.
• Improving Our Website: To enhance the functionality and user experience of our website by analyzing how users interact with it.
• Marketing and Communication: To send you promotional materials, special offers, and updates about our services. You can opt out of marketing communications at any time.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party companies that assist us in providing our services, such as payment processors, customer support, and marketing services.
• Legal Authorities: If required by law or in response to legal processes, we may disclose your information to government authorities or law enforcement.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

5. Your Choices

• Access and Correction: You have the right to access and update your personal information by contacting us directly.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send you.
• Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CLEANO CLEANING
Address: CLEANO CLEANING LIMITED 206 Ivydale Road London SE15 3BU
Email: info@cleanocleaning.com
Phone:  0793-024-5845

This privacy policy is a general template and may need to be customized to fit your specific business practices and legal requirements. It’s always a good idea to consult with a legal professional to ensure compliance with applicable laws and regulations.